Our Return Policy is valid for 14 days from the date your package is delivered. You must notify us within 14 days of receiving your package if you wish to complete a return. If more than 14 days have past since your purchase, we can’t offer you a refund or exchange.
To be eligible for a refund, you must notify us within 14 days of receiving your package. Exchanges can be made on open items and or items that have half the bottle still remaining, depending upon inspection.
To complete your return, we require a receipt or proof of purchase.
Once your return is received, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-10 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.